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Dedicated Account Managers
AIDC assigns a member of our Client Services Department to personally manage your account. The Account Manager devises the initial action plan detailing all steps necessary to provide top quality service. Your Account Manager can provide you with specialty processing and can attend trades shows, conferences and meetings at your request. Top accounts are identified based on sales volume, influence, editorial or product developer relationships. Your Account Manager initiates routine contact with these customers to ensure their satisfaction with our services. In addition to routine telephone contact, letters are sent which explain new services or merely indicate our appreciation of their business.
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